Linkyoo is built with care by the Linkyoo team, and all user data is gathered, used, disclosed, and managed in accordance with the privacy policy below.
Linkyoo provides a web-based digital menu platform for businesses. This page informs users regarding our policies with the collection, use, and disclosure of personal information when you use our services — and helps you understand what information we collect, why we collect it, and how you can update, manage, or delete it.
The personal information we collect is used for providing and improving our platform. We will not use or share your information with anyone except as described in this Privacy Policy.
“We understand this is a big responsibility and work hard to protect your information and put you in control.”
The terms used in this Privacy Policy have the same meanings as in our Terms of Service, unless otherwise defined here.
Your Relationship with Linkyoo
These policies help define the relationship between you and Linkyoo. We give you permission to use our services if you agree to follow these policies.
- When we say “Linkyoo,” “we,” “us,” or “our,” we mean the Linkyoo platform and its team.
- When we say “platform” or “services,” we mean the Linkyoo web platform and any associated tools and APIs.
1. Information Collection & Usage
A. Information We Collect
To provide you with a full account experience, we may collect the following types of information:
Account information:
- Full name or business name
- Email address
- Password (stored securely, never in plain text)
- Profile or business photo
Business information:
- Business name, category, and description
- Menu data: product names, prices, categories, and images
- Contact details (phone, WhatsApp, social links)
- Your chosen linkname (
linkyoo.me/[linkname])
Usage information:
- Pages visited, features used, time on platform
- Device type, browser type, operating system
- IP address (used for analytics and security)
- QR code scan events and visitor counts
Payment information (for paid plans):
- Billing address
- Payment method details (processed securely by our payment providers — we do not store full card numbers)
B. How We Use Your Information
a) To Provide the Platform and Its Features
- User authentication and account management
- Creation and hosting of your digital menu page
- Real-time syncing of menu data to your public page
- QR code generation tied to your linkname
- Enabling customers to browse your menu
b) To Maintain, Improve, and Build Better Products
- Monitoring platform health and fixing bugs
- Understanding how features are used to improve UI/UX
- Analyzing usage patterns to prioritize new features
c) For Third-Party Services
We use trusted third-party services to power the platform. Some of these services may collect information used to identify you according to their own privacy policies. We monitor how they use information shared with them.
Links to third-party privacy policies:
d) To Communicate with You
We use your email address to:
- Send account-related notifications (login alerts, billing receipts)
- Notify you of platform updates, new features, or policy changes
- Respond to support requests you submit
- Provide important security and billing information
We do not send marketing emails without your consent. You can opt out of non-essential emails at any time.
e) To Measure Performance
We use analytics to understand how the platform is used — for example, tracking visits to your menu page and QR scan events. This data helps us:
- Provide you with visitor insights in your dashboard
- Optimize the platform for speed and usability
- Identify and resolve performance issues
f) To Protect Linkyoo and Its Users
We use data to improve safety and reliability, including detecting fraud, abuse, and security risks that could harm Linkyoo, its users, or the public.
2. Sharing Your Information
a) When You Share Your Information
Your public menu page (linkyoo.me/[linkname]) is visible to anyone with the
link or QR code. The business name, menu items, prices, contact info, and photos
you add are publicly accessible by design.
b) When Linkyoo Shares Your Information
Linkyoo does not sell your personal information. We share data only:
- With trusted service providers who help operate the platform (listed above under third-party services)
- As required by law, court order, or to protect legal rights
- In connection with a business transfer (merger, acquisition) with advance notice to you
3. Log Data
When you use Linkyoo, we automatically collect log data that may include:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Operating system
- Pages of Linkyoo you visit and time spent
- Date and time of your visit
- Referring URLs
This data is used for security monitoring, performance analysis, and troubleshooting.
4. Cookies
Linkyoo uses cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze platform usage via third-party analytics tools
You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
5. Firebase & Google Services
Linkyoo relies heavily on Firebase (a Google platform) for core infrastructure:
- Firestore — Cloud database storing your business and menu data
- Firebase Authentication — Secure login and account management
- Firebase Storage — Hosting product images and business photos
- Firebase Analytics — Usage analytics and event tracking
All Firebase services operate under Google’s Privacy Policy and Firebase’s data processing terms.
6. Netlify (Hosting)
Linkyoo is hosted on Netlify. Netlify may collect visitor IP addresses and request logs as part of normal CDN and edge networking operations. See Netlify’s Privacy Policy for details.
7. Microsoft Clarity (Analytics)
We use Microsoft Clarity to understand how visitors interact with Linkyoo pages. Clarity may record session replays and heatmaps to help us identify usability issues. See Microsoft’s Privacy Statement for details.
8. Data Retention
We retain your account information for as long as your account is active, or as needed to provide services. If you delete your account:
- Your public menu page will be taken offline
- Your personal data will be deleted within a reasonable period, subject to legal requirements
- Anonymized analytics data may be retained
9. Security
We value your trust and take reasonable technical and organizational steps to protect your information — including encrypted connections (HTTPS), Firebase security rules, and access controls. However, no method of data transmission over the internet is 100% secure.
If you believe your account has been compromised, contact us immediately at support@linkyoo.me.
10. Children’s Privacy
Linkyoo is not directed at anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
11. Links to Other Sites
Linkyoo may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating this page and the date below. Continued use of Linkyoo after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, contact us:
- Email: support@linkyoo.me
- Response time: 24 to 48 business hours in most cases